Friday 8 October 2021

Learning Manager

Are you ready to explore a world of possibilities?

Join our DTCC family, and you’ll grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Why you’ll love this job

The Organizational Development (OD) team is committed to delivering best-in-class OD solutions that generate measurable results for our businesses and clients. We serve all business lines and every employee, with a primary goal of offering globally accessible development experiences to close skill gaps or expand employee capabilities.

Learning Solutions specializes in the design and delivery of functional and technical skill development specific to each business line. We strategically focus on building capabilities needed to achieve the businesses strategic goals with an eye toward building future skills needed for business evolution and growth.

As a Learning Manager you will proactively partner and build relationships with DTCC’s businesses, collaborate with leaders to understand their learning requirements and design, develop, and deploy innovative, flexible learning solutions that meet the businesses’ needs.  The Learning Manager has end-to-end ownership of learning solutions from requirements gathering through delivery, evaluation, and continuous improvement efforts.

Additionally, Learning Managers will support various OD Center of Excellence (COE) projects as needed to improve the success of the team. Learning Managers should expect to spend most of their time on business-aligned projects, striving to develop talent that helps DTCC achieve its strategic objectives.   

What You’ll Do

  • Partner with the business to gather, analyze and translate requirements and business concepts into strategic and engaging learning recommendations
  • Use the full spectrum of instructional design skills to deliver high-quality, relevant, and innovative learning solutions using a collaborative and iterative approach. This will include needs analysis, curriculum design, content creation, technical writing, storyboard development and facilitation as needed to fully deliver learning.
  • Source, evaluate and recommend new vendors and manage vendor relationships to deliver best-in-class learning solutions
  • Manage the learning budgets for aligned business units
  • Identify metrics, develop evaluation methodologies, and analyze data to define project-based ROIs
  • Perform quality assurance testing during the development life cycle
  • Manage multiple projects simultaneously and monitor project performance against targets and milestones
  • Collaborate with other OD teams and departments in Human Resources to ensure clients benefit from a holistic approach to talent development
  • Mitigate risk by following established procedures, spotting key errors, and demonstrating strong ethical behavior

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Sound Like You?

  • Minimum of 6 years of related experience
  • Bachelor’s degree preferred with Masters or equivalent experience

 Talents Needed for Success

  • Expert-level knowledge of adult learning theories and instructional design methodologies
  • Advanced knowledge of the capital markets, financial services, and DTCC’s business lines, products and services preferred
  • Proficiency in virtual delivery platforms (WebEx, Zoom, etc.)
  • Experience in managing large, complex projects with tight deadlines
  • Knowledge in defining and calculating learning ROIs

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

About DTCC

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

Our work environment favors openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Human Resources is a strategic partner to the business, dedicated to managing DTCC’s human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC’s strategy and business imperatives.

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