Job Type: Full-Time Overview:
We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love.
We also believe that you deserve a job you’ll love.
Good thing you found us, and we found you.
At SmileDirectClub, we’re all about empowering transformation.
We want people to become more confident in how they look, how they feel, and how they think.
So we’re spreading smiles and positivity all over the country.
It’s no small task.
That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins.
Are you up for it?
Responsibilities:
How you make our customers SMILE…
Deliver “5-Star” experience for every customer
Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations
Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
Help our customers select the best payment plan for their budget
Provide our customers with complimentary whitening, and guide them through the “do’s and don’ts”
Work with your teammates to create a positive, high-energy atmosphere
Additional responsibilities as needed to set your SmileShop up for success, based on business needs
Qualifications:
It would really make us SMILE if you have…
Sales and Customer Service experience, preferably in a retail sales setting
Have confidence when presenting our product and accurately addressing a customer’s questions and concerns
Excited and passionate about transforming smiles and making an impact
Fun and positive personality while being professional and eager to succeed
Self-motivated and independent, but also open to learning
Proven success and ability to quickly adapt to new systems and software
Open-minded and optimistic as we continue grow and innovate
Remain curious, and always look for ways to improve your shop operationally and the customer’s experience
Weekend availability
How we make you SMILE…
Competitive compensation starting from $18 per hour based upon sales/customer service experience
Potential bonus opportunity based on sales and conversion metrics
30+ hour work weeks
Health, Dental and Vision Insurance
401K Contribution with matching
3 weeks of Paid Time Off to all full-time team members
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Opportunities to grow within a fast-paced, innovative company
Benefits of Joining the Club:
Medical, Dental and Vision Insurance
401K with match
PTO
Aligner and Whitening Benefit
Collaborative work environment and positive culture
Company Profile:
SmileDirectClub was founded on a simple belief: everyone deserves a smile they love.
The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together.
By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn’t otherwise afford orthodontic treatment to get a better smile.
What is SmileDirectClub?
Link here.
What are our customers saying?
Link here.
What is a SmileShop?
Link here.
What is our culture like?
Link here.
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