Organizational Change Management Specialist (ReEMERGE: Return To Work Program)

About The Program

One of DTCC’s key strategic business imperatives is to increase the diversity of its workforce at all levels which supports our continuing commitment to make DTCC a diverse and inclusive workplace.  As part of this commitment, DTCC will launch RE-EMERGE – A return to work program.  Through this program we want to create a pathway for individuals wishing to re-enter the workforce after a minimum two-year hiatus.

• The 12-week internship timeframe will commence in 2021 
• US Locations Only

Why You’ll Love This Job:

The Organizational Change Management Specialist will be responsible for executing the end-to-end OCM process, including identifying the stakeholders impacted by strategic change initiatives, documenting how those impacts will be felt, planning for their education, communication and engagement need and developing necessary collateral. In addition, this person will assist in building the organizational change management competency throughout DTCC. The successful candidate will have outstanding client service, consulting and project management skills.

Your Responsibilities:

• Leads information gathering sessions to identify key stakeholders impacted by strategic change initiatives
• Creates stakeholder and impact analysis including current and future state, benefits, risks and dependencies of all changes
• Develops robust change management plans including communication, education and engagement activities that leverage multiple channels to address the needs of multiple stakeholders
• Designs and develops collateral to support change management plan deliverables such as communications, presentations, speaking points, working session designs, etc.
• Partners with the HR Learning team to facilitate the execution of training programs

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Talents Needed for Success

• Minimum of 6 years of related experience
• Bachelor’s degree preferred with Masters or equivalent experience
• Experience working in an Agile environment preferred
• Ability to synthesize complex information into key points
• Ability to independently manage projects from start to finish
• Excellent Written and verbal communication, including active listening
• Proficient in Word, Excel, PPT

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About DTCC

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

Our work environment favors openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

Human Resources is a strategic partner to the business, dedicated to managing DTCC’s human capital initiatives, sustaining a work environment that promotes excellent performance across the organization and developing and retaining a global workforce that contributes to DTCC’s strategy and business imperatives.

The Business Transformation Office (BTO) is a centralized internal consulting team that drives many of DTCC’s most critical and impactful business initiatives. We partner with DTCC’s leadership team to help execute on the organization’s strategic agenda through the following core offerings:  

• Transformation Programs – Provide guidance, mentoring, tools, and frameworks for implementing enterprise-wide end-to-end transformation programs, e.g., Operating Model Redesign, Client Experience Transformation

• Business Process Improvement – Develop, design, and implement innovative solutions to DTCC’s most pressing challenges to improve accuracy and efficiency via process redesign

• Opportunity Assessment – Assess change opportunities through partnership with functional or business-specific resources and assist in Business Case Development

• Business Insights – Enable extraction of high-quality, timely and actionable insights by turning data into information to deliver insight and enhance decision making (e.g., Data Quality Analytics, Workplace Analytics)

The BTO leads major programs that help shape our operating models while building internal capabilities. Projects are focused on creating value by optimizing performance across people, processes and technology. We help shape the organization in developing behaviors that support transformation at the enterprise level and provide a platform for continuous learning and improvement. 

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