Customer Service

Job Description

Responsibilities
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Work with the management team to stay updated on product knowledge
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers
Skills
Must be 18 years of age or older
High school diploma/GED required (Associate degree in a business related field preferred)
Answer a high volume of calls
Ability to remain professional and courteous with customers at all times
Excellent verbal and written communication skills
Accounts Receivable experience is preferred but not required
Job Type: Full-time

Pay: $13.00
– $15.00 per hour

Benefits:
Health insurance
Paid time off
Paid training
Schedule:
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Language:
English (Required)
Work Location:
One location
Work Remotely:
No
Work Location: One location

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